Shipping Policy

🚚 SHIPPING & DELIVERY POLICY – PUJAN STORE
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1. Order Processing Time
Orders are processed and dispatched within 24–48 working hours, excluding Sundays and public holidays.
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2. Delivery Timeline
Estimated delivery time is 3–7 business days, depending on:
• Location
• Courier partner
• External conditions
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3. Courier Delays
Pujan Store is not responsible for delays caused by:
• Courier companies
• Weather conditions
• Festivals
• Force majeure or external factors
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4. Address Accuracy
Customers are responsible for providing accurate and complete shipping details.
Incorrect or incomplete addresses may lead to delivery failure.
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5. Failed or Re-attempted Delivery
If delivery fails due to:
• Incorrect address
• Customer unavailability
• Refusal of COD order
Re-shipping or re-attempt charges may apply.
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6. Cash on Delivery (COD)
COD is available on most products and serviceable pin codes.
COD availability may be restricted for repeat non-acceptance or high-risk locations.
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7. Shipment Tracking
Tracking details will be shared once the order is dispatched.